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Frequently Asked Questions
Wonderful Software, Wonderful Life
Established in 2003 and located in Shenzhen, adjacent to the international financial and trade center Hong Kong, Wondershare has extended its business worldwide, consistently dedicated to satisfy customers with diversified consumer software products and services. With the booming development of Chinese economy, Wondershare has been exceptionally granted by the governmental preferential policies in terms of software industry, which include tax privileges and government supports. Moreover, the abundant software talent resource in China is also a great power for Wondershare’s fast development. Ever since the foundation, Wondershare has maintained the momentum of stable and fast development with the high-speed compound annual growth rate. Certified as a National High-Tech Enterprise by The Ministry of Science and Technology of the People’s Republic of China, Wondershare is now widely recognized as a leading consumer software provider in China.
Millions of Nice Customers
With 10+ years of experience in providing people top-ranked software and services, Wondershare has been dedicated to serve 50,000,000+ users.
500+ Reviews from Media Sites for UniConverter
UniConverter got over 500 reviews and recommendations from YouTube, PCWorld, Lifehack, PC-Tablet, Softonic, AndroidPIT, PCWELT, TopTenREVIEWS and more.
100% Safe Guarantee
UniConverter won't keep, modify or leak any information in your video file. We take your personal data and account seriously. You're always the only person who can access it.
Simple, Fast and Legal
UniConverter provides you an easy, fast and legal way to convert video format, download & Record online video, edit video, burn DVD, stream video to your TV and more. You can finish the whole operation even with no tutorial.
We value all our customers and commit to provide excellent customer service. We understand how important it is to pay full attention to your comments and concerns. As our customer, you are our highest priority.
All logos, splash screens, page headers, images and graphics displayed on this site are service marks, trademarks, and/or trade dress (collectively, "Marks") of Wondershare or its third party licensors. Except as expressly permitted herein, using, copying, transmitting, displaying, modifying or distributing any Marks in any form or by any means without the express written permission of Wondershare is prohibited and may violate the copyright, trademark, privacy or other laws of China.
You agree to defend, indemnify and hold Wondershare, its affiliates and their officers, directors, agents and employees harmless from and against any and all claims, losses, damages, liabilities, costs and expenses, including attorneys' fees, arising from or related to your user content, use of the Site, or violation of any of these Terms.
Any authorized reproductions of any of the information contained herein must include copyright notices, trademarks or other proprietary legends of Wondershare Software, on any copy of the materials made by you. The license for the software and use of this website is governed by the laws of China and the laws of your country.
Merchant Billing Information: Advancer Limited. Merchant Billing Address: Third Floor207 Regent Street, London, W1B 3HH, UK
What Are the Limits of Trial Version?
The trial version of UniConverter is restricted to convert only 1/3 length of video, burn 1/3 length video to DVD, download 5 video files from online sites, record limited video and cast 5 minutes video to TV.
What Shall I do if the Registration Code Says Invalid?
You can make sure you install the right version of UniConverter first, then check if there’s trailing blank when entering the licensed Email and registration code (note they are all zeros in the registration code, no letter O). Please contact customer service if neither way works.
What if I don’t Know My Device Compatible Format?
UniConverter supports preset conversion. Just go to Output Format > Device to find the corresponding device model. Or search the supported format of your device online.
WHY CHOOSE WONDERSHARE
Risk-free and thoughtful service promised
YEARS OF DEVOTION
Years of study, skilled staff and guaranteed quality
Authorized by major media and users around the world