FAQs

Common Problems for Mac: How to transfer videos from camcorders directly to the software?

Follow instructions below on how to load videos from a camcorder.

1. Connect your camcorder to the computer and launch the application. The software will read the files on your camcorder.



2. If you decide to close the window, you can alternately open it from the main interface.



3. Select the videos to be converted. To convert all videos, tick “Select All” then click “Load”.