- Step1: Make sure you install correct version of our product in your computer.
- Step2: Ensure there is no trailing blank when entering the licensed E-mail and registration code and They are all zeros in the registration code, no letter O.
- Step3: Contact us directly with a screenshot of the registration window for us to further analysis.
Tips: If you purchase the product from PurchMarketPlace,Amazon,Stacksocial,ect,the license email may not be your own email address, please double check the information offered by them.