FAQs

Convert Videos: How do I convert a DRM protected file?

To convert a DRM file, you can follow the steps below:

1. Download and install the plug-in to remove DRM protection on your computer.
Download URL: http://www.protectdvd.com/
How to install:http://www.protectdvd.com/use-free-dvd-protection-removal-on-windows.html

2. Authorize your computer for the DRM file. If is a WMA / WMV file, play it on Windows Media Player, which will offer instructions about how to authorize the computer step by step.

      

For other DRM files, you can play them on iTunes, select Store, and click Authorize Computer..., then enter your Apple ID, user name and password in the dialog window that appears. Select Authorize.

        

Make sure you are running the latest version of Windows Media Player or iTunes. If not, you can download them from the links below.

Windows Media Player:http://windows.microsoft.com/en-US/windows/downloads/windows-media-player
iTunes:http://www.apple.com/itunes/download/

3. Load the video to the software using Add Files. Please note that the DRM files cannot be previewed in the software.

4. Select the format you want under the Output Format section.


   

5. Click Convert to run the conversion process. If the source file is an audio file, such as WMA, the program will directly convert it as below:

  

If the source file is a video file, the software will open a separate window to play the DRM file, and record the video playback for the conversion. Don't close or minimize the window, otherwise the conversion will stop.

   

Note: As the conversion process takes place in real-time, you can click the Menu and select Shutdown When All Tasks Finished, and then leave the computer alone until the file is converted completely.

For a DRM video, which has been rented or can only be played on special media player, the product will not be able to convert it. You can follow the method: FAQ > Download Videos > What are the steps to record a video to record the video playback and remove its protection.

6. After the conversion has finished, you can find the converted file by clicking Open Folder.