The following steps will allow you to change the format for downloading videos:
1. Click the Download plug-in button on your browser, or you can click on Add URL from the Download tab in the software. If you have lost your download button, visit this link. http://support.wondershare.com/how-tos/download-plug-in-disappear.html
2. You will then get a pop up window that will allow you to choose a destination folder, and from here you can also select the chosen format from the drop down list. Once you have made your choices, and then click on OK to start downloading the video in the chosen format.
